There have been numerous cases of people receiving unexpected phone calls offering to fix their computer. Sometimes the caller may purport to be from BT, Microsoft or some other company. Please bear in mind that no genuine company will cold-call you and offer such a service. These calls are from ‘scammers’ who will try to remotely access your computer in order to insert a virus or obtain your personal and/or financial details. IF YOU RECEIVE SUCH A PHONE CALL PLEASE DON’T FOLLOW THEIR INSTRUCTIONS SIMPLY HANG UP