Fraudsters are using a new ‘scam’ to make the people they are phoning believe that the caller is from a trusted organisation by ensuring that any ‘caller display’ on the phone displays the number they want it to. The scam known as ‘number spoofing’ works by fraudsters cloning the telephone number of the organisation they want to impersonate and making this number appear on any landline they ring which has ‘caller display. The fraudster will then gain the person’s trust by highlighting the number to them, claiming that this is proof of their identity, before trying to scam them in various ways. Whilst the technology needed to ‘spoof’ someone’s number has existed for years, only recently have criminals begun to use it to defraud people. The advice to beat the scam is simple – never assume that someone is who they say they are just because their number appears to match that of an organisation you know. In fact, if someone tries to draw your attention to the number on your caller ID display you should immediately become suspicious. NEVER GIVE ANY PERSONAL OR FINANCIAL DETAILS OVER THE PHONE AND IF YOU THINK THE CALLER MAY BE BOGUS OR FRAUDULENT PLEASE PUT THE PHONE DOWN 

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