Fraudsters are cold-calling people by phone and pretending to be from Action Fraud (the National Fraud and Cyber Crime Reporting Centre) in an attempt to gain personal information. On occasions they are also pretending to be from the Police. They will ask for sort codes, account numbers and other personal details. PLEASE BE AWARE THAT NEITHER ACTION FRAUD NOR POLICE WOULD EVER CALL YOU TO REQUEST SUCH DETAILS. IF YOU RECEIVE A CALL OR E-MAIL CLAIMING TO BE FROM ACTION FRAUD, YOU CAN CALL 0300 123 2040 TO VERIFY. PLEASE REMEMBER TO WAIT FOR AT LEAST 5 MINUTES BEFORE MAKING THE CALL AS THE FRAUDSTER SOMETIMES REMAINS ON THE LINE EVEN THOUGH YOU HAVE PUT THE PHONE DOWN. ALTERNATIVELY PLEASE USE ANOTHER PHONE (MOBILE OR NEIGHBOURS) TO MAKE THE CALL. 

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