Ofcom are warning about ‘number spoofing scams’ which are spreading across the UK where fraudsters deliberately change telephone numbers to match legitimate organisations. Ofcom say the feature known as ‘caller ID’ is a way of screening the calls you want to answer from the ones you don’t on a landline. There have been growing instances of nuisance callers and fraudsters changing the number shown on ‘caller ID’. They then pose as bank, credit card or Government Department and ask you for personal information. If the recipient becomes suspicious they will ask you to look at the ‘caller ID’ to prove they are legitimate. They then encourage the recipient to check the number against the one on their bank card/statement and when it matches some people will be reassured enough to give out personal information over the phone. Ofcom is warning people not to believe this scam and if anyone asks for your personal details you should assume you are being ‘scammed’ and hang up. If in doubt you should wait for at least five minutes then call back using the number on your statement, phone book or official website. Please ensure that the line is not still open before making any call. An option if in doubt is to make the call from a mobile phone rather than a landline. PLEASE REMEMBER NEVER TO GIVE OUT ANY PERSONAL OR FINANCIAL INFORMATION OVER THE PHONE UNLESS YOU ARE COMPLETELY SATISFIED AS TO THE CALLERS IDENTITY. 

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